Deposits on 678bat are typically processed within 3–5 minutes to reflect in your wallet. Deposits sent via bKash, Nagad, or Rocket should be credited within this window. Occasional delays of 10–15 minutes can occur due to network congestion or temporary payment gateway issues.
If more than 15 minutes If time has passed and your balance still hasn't been credited, follow the steps below:
1. Check your transaction history in your bKash or Nagad app — confirm whether the payment was successful and note the transaction ID.
2. Go to 678bat's live chat and provide your transaction ID, amount, and the time you sent the payment.
3. The support team typically responds within 10–30 minutes will verify and manually credit your account.
4. Double-check that your deposit was sent to the correct 678bat account number — if it goes to the wrong number, recovery will take considerably longer.
Tips: Always save a screenshot of your deposit — it's the fastest way to resolve any issues.
If more than 15 minutes If time has passed and your balance still hasn't been credited, follow the steps below:
1. Check your transaction history in your bKash or Nagad app — confirm whether the payment was successful and note the transaction ID.
2. Go to 678bat's live chat and provide your transaction ID, amount, and the time you sent the payment.
3. The support team typically responds within 10–30 minutes will verify and manually credit your account.
4. Double-check that your deposit was sent to the correct 678bat account number — if it goes to the wrong number, recovery will take considerably longer.
Tips: Always save a screenshot of your deposit — it's the fastest way to resolve any issues.
678bat supports all major mobile banking and payment methods in Bangladesh. The following options are currently available:
Mobile Banking:
• bKash — deposits and withdrawals from both personal and merchant accounts.
• Nagad — fast processing, minimum deposit ৳200.
• Rocket (Dutch-Bangla Mobile Banking) — Deposits and withdrawals supported.
• Upay — newly added method, same-day withdrawals.
Bank Transfer:
• Direct transfers are available from selected Bangladeshi banks. Processing time is 1–2 business days.
Minimum deposit: ৳200 | Minimum withdrawal: ৳500
Maximum single deposit: ৳50,000 (without KYC) | ৳2,00,000 (with KYC)
All payment transactions are SSL-encrypted and PCI DSS compliant. Any newly added payment methods will be announced in the payments section of the site.
Mobile Banking:
• bKash — deposits and withdrawals from both personal and merchant accounts.
• Nagad — fast processing, minimum deposit ৳200.
• Rocket (Dutch-Bangla Mobile Banking) — Deposits and withdrawals supported.
• Upay — newly added method, same-day withdrawals.
Bank Transfer:
• Direct transfers are available from selected Bangladeshi banks. Processing time is 1–2 business days.
Minimum deposit: ৳200 | Minimum withdrawal: ৳500
Maximum single deposit: ৳50,000 (without KYC) | ৳2,00,000 (with KYC)
All payment transactions are SSL-encrypted and PCI DSS compliant. Any newly added payment methods will be announced in the payments section of the site.
The easiest way to see all active offers and promotions on 678bat is to log in and check the top menu or homepage for "Promotions" or "Offers" section, where you'll find a full list of all active bonuses, cashback offers, free spins, and tournaments.
Offer update schedule:
• Daily Offers — Refreshes every day at 10:00 AM. Login bonuses and daily cashback are available here.
• Weekly Offers — Fresh reload bonuses and free spin offers drop every Monday.
• Seasonal Offers — Major offers drop during special occasions like the IPL, World Cup, or Eid.
• VIP Offers — Exclusive offers for VIP members are sent directly to your inbox every week.
With notifications enabled, you'll be alerted about new offers via SMS or push notification. Keep notifications active in your account settings so you never miss a deal.
Offer update schedule:
• Daily Offers — Refreshes every day at 10:00 AM. Login bonuses and daily cashback are available here.
• Weekly Offers — Fresh reload bonuses and free spin offers drop every Monday.
• Seasonal Offers — Major offers drop during special occasions like the IPL, World Cup, or Eid.
• VIP Offers — Exclusive offers for VIP members are sent directly to your inbox every week.
With notifications enabled, you'll be alerted about new offers via SMS or push notification. Keep notifications active in your account settings so you never miss a deal.
By joining 678bat's referral program, you'll earn a reward for every successful referral ৳300 to ৳500 in bonus available. The bonus amount depends on your referred friend's first deposit.
Steps to claim your referral bonus:
1. Log in to 678bat and go to the "Referral" or "My Referral Code" section.
2. Copy your personal referral link or code.
3. Share that link or code with your friend and ask them to register on 678bat.
4. Once your friend registers and makes their first minimum deposit of ৳500 A bonus will be added to your wallet with every deposit you make.
5. Bonus funds can be used directly on bets, or withdrawn after meeting the specified wagering requirements.
Special benefits: You can earn the bonus multiple times by referring multiple friends. The more referrals you make, the faster you'll climb the VIP tiers. Your full referral history is available from the account dashboard.
Steps to claim your referral bonus:
1. Log in to 678bat and go to the "Referral" or "My Referral Code" section.
2. Copy your personal referral link or code.
3. Share that link or code with your friend and ask them to register on 678bat.
4. Once your friend registers and makes their first minimum deposit of ৳500 A bonus will be added to your wallet with every deposit you make.
5. Bonus funds can be used directly on bets, or withdrawn after meeting the specified wagering requirements.
Special benefits: You can earn the bonus multiple times by referring multiple friends. The more referrals you make, the faster you'll climb the VIP tiers. Your full referral history is available from the account dashboard.
678bat Support 24 hours a day, 7 days a week Support is available in English across multiple contact channels:
Live Chat (fastest):
Click the chat icon at the bottom right of the site to connect directly with an agent. Average response time is 5–10 minutes।
Email support:
For complex issues or when you need to submit documents, support@678bat.bestto email us. Typically within 2–6 hours response time.
Telegram Support:
You can find the link to the official Telegram group on the account settings page or the login page — you're welcome to ask questions there in Bengali too.
In urgent situations: For a hacked account or a major transaction issue, mark your live chat as "Urgent" — it will be handled on a priority basis.
Live Chat (fastest):
Click the chat icon at the bottom right of the site to connect directly with an agent. Average response time is 5–10 minutes।
Email support:
For complex issues or when you need to submit documents, support@678bat.bestto email us. Typically within 2–6 hours response time.
Telegram Support:
You can find the link to the official Telegram group on the account settings page or the login page — you're welcome to ask questions there in Bengali too.
In urgent situations: For a hacked account or a major transaction issue, mark your live chat as "Urgent" — it will be handled on a priority basis.
678bat offers two types of daily activity rewards — free spins and a daily sign-in bonus.
Daily Sign-In Bonus:
Logging in to 678bat every day builds a sign-in streak. Log in for 7 consecutive days and your bonus rewards keep increasing. The reward amount is generally ৳50 to ৳500 and beyond — the longer your streak, the bigger the reward. After logging in, simply click the "Daily Check-In" banner on the homepage to claim it.
Ways to get free spins:
1. Free spins are unlocked by placing a specified bet amount on designated slot games.
2. Free spin packages are available alongside the weekly reload bonus.
3. Additional free spins are awarded for participating in special tournaments or events.
4. 678bat sends a special free spin gift on your birthday — make sure your date of birth is up to date in your profile.
Free spins and daily bonuses typically expire within 24 hours — Use it before it expires.
Daily Sign-In Bonus:
Logging in to 678bat every day builds a sign-in streak. Log in for 7 consecutive days and your bonus rewards keep increasing. The reward amount is generally ৳50 to ৳500 and beyond — the longer your streak, the bigger the reward. After logging in, simply click the "Daily Check-In" banner on the homepage to claim it.
Ways to get free spins:
1. Free spins are unlocked by placing a specified bet amount on designated slot games.
2. Free spin packages are available alongside the weekly reload bonus.
3. Additional free spins are awarded for participating in special tournaments or events.
4. 678bat sends a special free spin gift on your birthday — make sure your date of birth is up to date in your profile.
Free spins and daily bonuses typically expire within 24 hours — Use it before it expires.
Updating personal information at 678bat works a little differently — some details can be changed directly for security reasons, while others require assistance from the support team.
You can update this yourself:
• Email address — via Account Settings → "Personal Information".
• Password — from Account Settings → "Security".
• Notification preferences — can be changed at any time.
• Adding or removing a payment method.
The following must be changed through support:
• Change mobile number — OTP verification is required for both the old and new number. Request it via live chat and 24-hour to complete.
• Full name change — changes are only possible with matching KYC documents. You'll need to submit a copy of your NID or passport to support.
Important: The information you provide during registration is later used for KYC verification, so it's best to enter accurate details from the start. If changes are needed and delayed, your withdrawal process may be put on hold.
You can update this yourself:
• Email address — via Account Settings → "Personal Information".
• Password — from Account Settings → "Security".
• Notification preferences — can be changed at any time.
• Adding or removing a payment method.
The following must be changed through support:
• Change mobile number — OTP verification is required for both the old and new number. Request it via live chat and 24-hour to complete.
• Full name change — changes are only possible with matching KYC documents. You'll need to submit a copy of your NID or passport to support.
Important: The information you provide during registration is later used for KYC verification, so it's best to enter accurate details from the start. If changes are needed and delayed, your withdrawal process may be put on hold.